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Capita AI for Business Value

We're excited to announce a powerful partnership between Capita and Multiverse, driven by our shared commitment to innovation and the enhancement of Capita's workforce capabilities.

Start application(opens new window)

Use company code 100936

Multiverse and Capita Council logo

Why are these programmes important for you and for Capita?

Skill development

This partnership will empower Capita employees through specialised AI training, enabling them to lead AI initiatives that enhance productivity and reduce operational inefficiencies. This will directly support Capita's strategic shift towards technology-driven solutions.

Measurable impact

By participating in these programmes, apprentices will learn to identify AI use cases that can transform Capita's processes, ultimately contributing to significant cost savings and improved profitability.

Cultural Transformation

This partnership is integral to fostering a culture of innovation with agility within Capita. By equipping employees with AI skills, we are promoting an environment that encourages experimentation and collaboration, aligning with Capita's vision of becoming a more agile and execution-focused organisation.

Video thumbnail introducing Multiverse and Capita partnership

Multiverse partnership | Hear from your Capita colleagues

02:35

The programme

AI for Business Value

This programme is designed for Capita team members aiming to lead AI projects and initiatives within their teams, pioneering the adoption of AI at Capita.

Participants will drive measurable business value by identifying AI use cases within the organisation and overseeing the implementation of these technologies.

You will gain a comprehensive understanding of how AI can optimise processes, create meaningful impact, and unlock new opportunities.

Duration: 13 months

Qualification: Business Analyst Level 4 Standard

The Multiverse solution

Two employees having a meeting

Technology and AI has radically transformed how the world works, creating the need for a new set of skills in the workplace. But, the current transition from education to work is both economically inefficient and socially unfair. We want to change that.

Multiverse is a new tech-first institution that combines work and learning to unlock economic opportunity for everyone. We deliver a new kind of apprenticeship by harnessing the best of human-centred coaching, technology and AI. It’s a new approach to learning that’s measured, applied, guided and equitable.

We find, train and support talented individuals, wherever they are in their career journey. We equip them with the in-demand AI, tech, software engineering and data skills to transform their careers, helping our customers close their most critical skill gaps.

Our results

4.2 hours

per week saved by month four on programme

96%

of apprentices use their new skills on a daily basis

94%

of apprentices remain at their employer beyond their apprenticeship.

Next steps

How it works

  • Get started with submitting your Capita application form here(opens new window)
  • You'll then be able to complete your Multiverse application here(opens new window) (use company code 100936)
  • Learn more about the programmes available and the process by joining us for a live info session, sign up to attend here(opens new window)(opens new window).

Key Stakeholders

  • Claire Bolton, Group Emerging Talent and Professional Development Manager
  • Xenia Walters, Chief Strategy & Transformation Officer
  • Tiina Stephens, Digital Director
  • Scott Hill, Chief People Officer
  • Ed Boyns, Director of Organisational Excellence

Find out more

For more information about taking a skills-first approach to upskilling with Multiverse please contact the Capita Academy Apprenticeship inbox at capitaacademyapprenticeships@capita.com.

You're in good hands

#1

provider in UK for Data & Digital skill-building

16,000

Multiverse learners & alumni network

9/10

rating for Multiverse coaches by learners

Frequently asked questions

  • Application deadline: 2nd December 2024

    Onboarding: 17th December 2024

    Programme start month: January 2025

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