Multiverse Impact Hub 2026 (Draft)

Multiverse Impact Hub

Powering productivity through tech adoption at scale.

Multiverse believes tech skills are the ultimate lever for economic output. Employer training investment has fallen by nearly £10bn in real terms, more than a quarter of vacancies are skills-related, and despite billions invested in AI, productivity has barely moved. Skills are how we close these gaps — combining the best of human coaching with AI-enabled support to create meaningful impact for individuals, employers and the economy.

41,500

Learners to date

1,600+

Employer partners to date

£2bn

Confirmed ROI for customers

Discover how skills drive measurable outcomes ↓

Our thesis

Skills are the engine of productivity.

Skills drive a virtuous cycle of prosperity — creating career mobility for individuals, and costs saved, costs avoided and revenue generated for businesses. These outcomes fuel economic growth, unlocking further opportunity. And the cycle starts again.

Source: Learning & Work Institute; Morgan Stanley.

+15%

For individuals · higher earnings

Skills propel people up the value chain, helping them secure increased seniority, pay rises and promotions — and creating space for the next generation to grow into.

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+11.5%

For employers · productivity gains

Productivity gains achieved by early, effective AI adopters. Skills translate into defensible business outcomes — and should be treated, and measured, like any other investment.

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TBC

For the economy · national returns

Higher individual and employer output compounds into sustainable, higher economic growth — making the country more productive and more investable.

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“The most critical test of any learning is whether it actually works. An NHS worker using data modelling to cut an assessment waiting list from 25 patients to one. A council employee building an AI tool that flags illegal eviction notices on the spot. A retail assistant creating a stock-out alert system saving hundreds of thousands in lost revenue. None had a computer science degree. None were new hires. All did this during an apprenticeship.” Euan Blair, Founder & CEO, Multiverse

Our impact, in numbers

Are learners better equipped to create value? The evidence says yes.

Every day we ask whether learners are better equipped to create value for themselves and their organisations because of their time with us.

Source: Multiverse, 2026.

41%

Gain a promotion, pay rise or increased responsibility

£340m

Additional revenue generated for employers

Reported by learners.

77%

Said their apprenticeship made them more productive

3.4m

Hours saved by Multiverse apprentices

£XX

Return per apprentice for their employers

£557m

Cost saved for employers by Multiverse apprentices

For individuals

Skills shape futures.

Upskilling is not learning for its own sake. Skills help people secure pay rises, promotions and increased responsibility. With AI set to transform work, Multiverse is building a modern, equitable skill system that keeps up with the pace of disruption.

Source: Multiverse, 2026.

2 in 5

Receive a promotion, pay rise or increased responsibility during or after their programme

77%

Said their apprenticeship made them more productive

64%

Achieved a Distinction

Data visualisation · interactive map Talent is everywhere — even when opportunity isn’t Constituency-level map of England showing where Multiverse apprentices are based. Hover a region for active apprentice numbers; tap on mobile.

Tearing down barriers to opportunity

Gender, socio-economic background and previous education aren’t barriers to opportunity for our learners. We emphasise an inclusive approach — because every employee deserves the skills to thrive in the workplace of the future.

50/50

Gender split across our largest AI programme

At a time when research shows women are significantly less likely to engage with AI.

40%

Have not previously held a degree

26%

Meet one or more markers of socio-economic disadvantage

Such as being care-experienced.

Let’s put some faces to the data

Placeholder portrait — replace with a photo of Cali

Say hi to Cali 👋

Data Analyst, Travis Perkins

“Multiverse gave me the skills to do work that genuinely changes things, and my employer noticed.”

New role secured

Cali

Data Analyst, Travis Perkins · New role secured

“Multiverse gave me the skills to do work that genuinely changes things, and my employer noticed.”

From Queries Administrator to Data Analyst. Cali built AppSheet applications that transformed how teams work and reworked legacy systems that once needed a dozen manual fields — now just two. Travis Perkins created a brand-new role for her, and she now collaborates with managers six levels above where she started.

Placeholder portrait — replace with a photo of Oluwasola

Meet Oluwasola 👋

Patient Discharge Planner, NHS

“I finally got my Distinction, earned a promotion, and I’m proud of the outcomes I’m driving for this community.”

Distinction incoming

Oluwasola

Patient Discharge Planner, NHS · Distinction incoming

“I finally got my Distinction, earned a promotion, and I’m proud of the outcomes I’m driving for this community.”

Olu finished with a Distinction, built a live dashboard that cut analyst waiting times and accelerated decision-making, and earned a promotion to Community Interface Deputy Team Manager — all alongside a complex, community-focused role.

Placeholder portrait — replace with a photo of Beth

Introducing Beth 👋

Digital Transformation Manager, Young Lives vs Cancer

How a charity worker transformed cancer-support volunteer systems.

Two promotions achieved

Beth

Digital Transformation Manager, Young Lives vs Cancer · Two promotions

“How a charity worker transformed cancer-support volunteer systems.”

Beth implemented a unified volunteer management system, earning two consecutive promotions and a Distinction — and ensuring families navigating a cancer diagnosis receive reliable, targeted support when they need it most.

Powering the public sector

Smarter services, safer communities, shorter waiting lists.

Multiverse has trained apprentices across NHS Trusts, local councils, police forces and government departments — reducing waiting lists, delivering smarter services for residents and making communities safer.

Source: Multiverse, 2026.

213m+

Hours saved through increased productivity

£5.2bn

Costs saved for the public sector

Public sector apprentices this year

And XX all time.

For employers

Applied learning. Accelerated transformation.

More than half of CEOs say AI isn’t delivering. But the question isn’t whether AI works — it’s whether your workforce knows how to use it. Here’s what happens when they do.

Source: Multiverse, all time.

Who we work with

1/3

of the FTSE 100 are partners

70%

of Russell Group universities

100+

NHS organisations

Sector spotlight

Unlocking value for both private and public organisations.

3,000+ NHS staff upskilled

NHS — from board to ward

Thousands of NHS staff now have the skills to accelerate transformation. Results at one Trust include a 30–35% reduction in SDEC patient waiting times.

Read the report →

1 in 3 of the FTSE 100

FTSE 100 — trusted with their talent

Companies like Capita and Nationwide drive efficiency, higher productivity and enhanced CX through a portfolio of courses tailored to their strategic objectives.

Read the case study →

17 Russell Group universities

Universities — insight-driven

Universities already have the data they need to improve productivity, cut costs and make faster, better decisions — and we help them make the most of it.

Read the report →

Councils nationwide

Local government — frontline skills

Councils build the data skills to create a single view of their citizens. Results at one council include 3,000 hours saved per year through streamlined reporting.

Read the report →

How we do it

Expert, human-led coaching — supported by Atlas, our in-house AI coach. This is tech adoption at scale.

240+

Coaches and instructors

140,411

Projects submitted by apprentices in FY26

2.25m

Atlas chats

5+ yrs

Average industry experience of our coaching team

70+

Coaches and instructors with advanced degrees

Meet the employers taking control of change

Disrupting themselves before someone else does

“Our reputation with universities worldwide is based on the capability and impact of our people.”

Ben Sowter, SVP, Sector Intelligence Division

Watch now →

Bucks New University

Revolutionising student and campus experiences with digital literacy

“If we want to increase student outcomes we have to increase the development of our colleagues.”

Damien Page, Vice Chancellor

Watch now →

Real teams. Measurable AI ROI.

From our AI 56 series — real people unlocking measurable returns. Use the arrows or swipe to explore.

Case 014hrs → 30minUpgrading team trainingA Team Trainer at a major UK retailer condensed a four-hour process to 30 minutes.Read the story → Case 52+10%Optimising ad spendAn Account Manager at a leading skincare brand built an AI tool that improved ad performance by 10%.Read the story → Case 04−75%Faster medication reviewsA Pharmacist built a CoPilot agent that cut prescription review times by 75%.Read the story → Case 39£1.17MPredicting lounge demandAn airport’s Head of Experience unlocked £1.17M in new revenue by predicting passenger flow.Read the story → Case 234hrs → 1hrAutomating staff rotasA City Council Worker shrank a four-hour rota-planning process to under an hour.Read the story → Case 505,000/moFaster onboardingA Multiverse Engineer built an AI agent answering 5,000 new-joiner questions a month.Read the story →

For the economy

Jumpstarting national productivity.

By improving individual productivity and employer output, we promote collective growth — contributing to national stability and making the UK more investable.

Source: Multiverse, all time.

$570m+

Invested in the European skills system by Multiverse

£2bn

Confirmed ROI unlocked for customers

£X

Estimated return to the economy per £1 spent on training

100,000

Target learners by 2030 — up from 41,500 today

Cumulative learners, 2016–2030 (illustrative)

Present across every priority sector

The UK government’s Industrial Strategy identified eight high-growth, high-priority sectors — and Multiverse is present across all of them.

Advanced Manufacturing

Clean Energy Industries

Creative Industries

Defence

Digital & Technologies

Financial Services

Life Sciences

Professional & Business Services

Skills are a cause of economic growth, not a by-product. Industrial, regional and national directives already reflect this — and Multiverse is building the skills ecosystem needed to turn policy into prosperity.

Download & next steps

Let’s turn skills into impact for your organisation.

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Footnotes: data sources, methodology and copyright. Figures marked TBC, XX or £XX are placeholders pending final 2026 data. Sources: Multiverse (2026, all time); Learning & Work Institute; Morgan Stanley. © Multiverse 2026.