Accelerating careers through data upskilling at Just Eat

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Contents

  1. About Just Eat
  2. The solution
  3. The results

In tech, there’s huge demand for data experts as businesses strive to maximise their data capabilities. Businesses are increasingly exploring new and innovative ways to build and retain data expertise, by bringing in new talent and upskilling existing employees.

Just Eat, a leader in online food delivery marketplaces, partnered with Multiverse to tackle the challenges facing the industry and achieve their strategic goals.

About Just Eat

Just Eat is the UK’s leading food delivery business, connecting consumers with 68,000 connected partners across the UK from local takeaways, to bigger restaurant brands and grocery stores.

The solution

  1. Just Eat launched a focused data upskilling programme, in partnership with Multiverse, to enable their employees to become data experts..
  2. Apprentices are trained to use key data tools including PowerBI, SQL and Python.
  3. Over 120 Just Eat employees have enrolled on the Multiverse data upskilling programme, across a wide range of different business units including Tech, Customer Operations, Sales and HR.
  4. “Before starting, my experience with data was limited - but now, I have the ability to extract, analyse and interpret data myself, and use the language of data to ask the right questions.” - Natasha Maynard, Delivery Performance Associate and Data Apprentice

The results

  1. Accelerating data skills - Apprentices are fully realising the benefits of upskilling, with 86% of apprentices using their new data skills on a daily basis.
  2. Increased productivity - Just Eat apprentices are using their skills to generate impact. In one example, an apprentice used SQL to automate an audit process - reducing a 2-day long process to just 3 hours.
  3. "Our team has really benefited from the upskilling that Multiverse has provided. Natasha has been able to develop skills in data analysis, as well as expand the skill set within our team and provide new, useful insights into the projects we are working on." - Louise Francis, Head of Delivery Operations
  4. Outstanding apprentice results - Through the support of their Multiverse coaches, an incredible 80% of apprentices have achieved a distinction result.

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Team Multiverse

28 July 2022