BCP Council has teamed up with Multiverse to build data and AI capabilities across the organisation, with over 50 staff enrolled in programmes designed to drive smarter decision-making, improve public services, and enable financial sustainability.
The initiative is a key part of BCP Council’s broader transformation efforts, supporting its ambition to modernise processes, boost efficiency, and deliver better outcomes for residents. Staff from across Operations and IT and Programmes teams are participating in the training, which is designed to upskill colleagues in areas like data analysis, automation, and AI adoption.
By investing in technical capability through applied learning, the council is developing a workforce that is better equipped to deliver data-informed services and make strategic decisions with confidence. As a result of this training, staff have already unlocked over 200 hours of time previously used for manual activities.
Sarah Chamberlain, Director of IT & Programmes at BCP Council, said: “This partnership is a vital part of our digital transformation strategy. Building internal capability in data and AI allows us to make faster, better-informed decisions and deliver more responsive services for our communities. We’re already seeing early signs of impact and are excited to expand this further in the months ahead.”
Training is being delivered by Multiverse, the upskilling platform for AI and tech adoption. The programmes are fully funded through the apprenticeship levy and delivered through a model that combines real-world projects with high-impact coaching.
Programmes include:
- Data Literacy (Level 3): Equipping staff with the foundational data skills to interpret, visualise, and apply data in daily decision-making
- Data Fellowship (Level 4): Upskilling colleagues into advanced analysts capable of building dashboards, automating workflows, and drawing insight from complex datasets
- AI Productivity & Leadership: A suite of AI-focused programmes helping staff deliver value using tools like Microsoft Copilot, and enabling leaders to scope and deliver AI-driven transformation
This partnership has already led to measurable improvements in service design, reporting, and digital innovation, with learners contributing to projects that increase efficiency and unlock time and cost savings across departments.
Gary Eimerman, Chief Learning Officer at Multiverse, said: “BCP Council is showing what’s possible when public sector organisations invest in future-ready skills. By training over 50 staff in data and AI, they’re not just improving how decisions are made — they’re building a modern, agile workforce that can continuously adapt and innovate to meet residents’ needs.”
Multiverse has trained more than 20,000 apprentices since 2016 and has worked with over 50 UK councils to close skills gaps in data, AI and digital transformation.
