It can be challenging for young people to get into the banking industry. The competition for entry-level jobs is high, and non-graduate talent often experience severe barriers to employment when trying to break into this sector. As a result, businesses risk having a homogeneous workforce that predominantly consists of people with similar backgrounds - with a cost to business performance.
Citi realised they could create an alternative route to the boardroom for young people from different backgrounds through apprenticeships. Since 2015, it’s also been one of Citi’s top strategic priorities to introduce a greater diversity within their workforce.
The Apprenticeship Levy - an additional payroll tax set at 0.5% of a UK employer’s annual pay bill - presented Citi with an exciting opportunity to fully fund the training of new hires and existing employees.
To build a truly diverse talent pipeline, Citi needed to access a broader talent pool of brilliant candidates , who they normally wouldn’t be able to access on their own. They partnered with Multiverse to reach and identify these rising stars and equip them with the skills of the future, all paid for with the Apprenticeship Levy.
Multiverse’s outreach programmes attracted non-graduate candidates to apply to Citi’s apprenticeship roles, while the rigorous application process helped identify those with the highest potential. Duleep Adhihetty, one of the Software Engineering apprentice’s line managers, says:
The way that Multiverse assesses potential is similar to none, focussing on core competencies and assessing the candidate’s intent and drive to learn, regardless of whether they attended a high-performing school or not. Their Multiverse digital profile showcases whether they are an academic outperformer - someone who is in the top 30% of their school GCSE cohort - and if they experienced any barriers to learning.
The Multiverse team also invests time supporting candidates with polishing their interview skills, which are integral for successful outcomes.
That’s how Citi hired 13 excellent young professionals into apprenticeships in Data, Software Engineering, Project Management and Business Administration.
Jamie, Shanie and Mustafa are amongst 13 brilliant young people who joined Citi through Multiverse apprenticeship programmes
Grant Bradley, a hiring manager for Citi’s Software Engineering apprenticeship, has been impressed with a diverse group of candidates:
Embedding digital skills into Citi’s workforce is crucial to their long-term strategy. That’s why choosing to run Multiverse’s Software Engineering apprenticeship at Citi was a no-brainer. The programme enables the bank to acquire digital skills that are in extremely high demand and short in supply as well as democratising access to the banking industry.
Mustafa, Software Engineering apprentice at Citi, says:
Jamie W, Software Engineering apprentice at Citi, says:
At the end of the programme, apprentices will achieve not only industry recognised professional qualifications, but also develop crucial soft skills.
Shanie, Software Engineering apprentice at Citi, says:
The Multiverse benefits extend beyond hiring, supporting and training - our active online Community helps Citi’s apprentices stay inspired and motivated even after they are done with the course. We know that it helps our apprentices achieve more: 91% receive a promotion or pay rise whilst on programme. The Community also enriches the lifelong learning culture within Citi, and enables a diverse group of future leaders to build strong networks, supporting their personal growth and professional development.
Get in touch with our team.