Leonard Cheshire is partnering with Multiverse to develop its teams’ digital and AI skills and reduce administrative burdens.
The disability care and support charity is launching an AI Academy for 34 staff, through upskilling platform Multiverse.
Training will be delivered to teams, including those in finance and HR roles, and those working directly in care homes. This will support the organisation to harness AI to eliminate time spent on manual admin tasks and ensure strong and consistent data handling skills across different departments.
By engaging with AI tools, the cohort will develop the skills needed to streamline and improve accuracy across reporting tasks, note-taking and preparation activities. This will enable them to spend more time on what matters most to the organisation: supporting disabled people, leading teams and delivering high quality services.
Learners will be enrolled on Multiverse’s Level 3 AI-Powered Productivity, which helps teams use GenAI effectively in their daily tasks, driving efficiencies with tools like Microsoft 365 Copilot or Gemini. The Level 5 AI Strategy and Leadership will also help teams to develop and guide AI implementation across the organisation.
Ruth Owen, CEO of Leonard Cheshire, said: “Through our partnership with Multiverse, we are implementing AI tools to transform how we manage mundane and time-consuming administrative tasks that can take time away from the vital care and support we provide. By reducing this burden and upskilling our teams, we also hope to give colleagues more freedom to focus on the work they are passionate about and that has the greatest impact.
“The AI training is one part of a wider modernisation journey we are on as a charity, as we invest in technology at services, for people we support and use by colleagues. This is all about ensuring we deliver the best possible care and support to the next generation of disabled people – transforming what we currently can provide.”
Gary Eimerman, Chief Learning Officer at Multiverse said: “The care and support that Leonard Cheshire provides is crucial to disabled people, and their families, and communities. It’s an absolute honour to be working with an organisation that touches so many lives, and we hope that our training will help them to reach even more of the people that need them most.”
Multiverse is the upskilling platform for AI and tech adoption, which delivers personalised, on-the-job learning. Multiverse has trained more than 20,000 apprentices in AI, data and digital skills since 2016.
Over 1,500 companies work with Multiverse to deliver a new kind of learning that’s transforming the workforce at scale. Programmes are targeted at people of any age or career stage.
