Citi is creating a route into banking for those at every stage of their career through professional apprenticeships.
Jacqui Lloyd, Senior Vice President and Apprenticeship Lead at Citi, said: “We are really excited about the opportunities that Apprenticeships present to people at all stages of their lives and careers. At Citi, we have taken a unique approach to this and created a number of programmes which not only present exciting routes into a career in financial services, but also gain us access to distinctly different and diverse pools of talent.
“Our partnership with Multiverse has enabled us to create brilliant entry-level routes, as well as opportunities for people who have been on a career break and are looking to learn new skills in addition to moving into the next exciting phase of their careers, potentially in a new sector altogether! Recruiting truly diverse talent, and bringing in people with different perspectives and a range of experiences is vital to the success of our business, but also enables us to develop future leaders and build critical skills for Citi.”
A route into banking for young people
Citi realised they could create an alternative route to the boardroom for young people from different backgrounds through apprenticeships. Since 2015, it’s also been one of Citi’s top strategic priorities to increase diversity within their workforce.
To build a truly diverse talent pipeline, Citi needed to access a broader talent pool of brilliant candidates. They partnered with Multiverse to identify these rising stars and equip them with the skills of the future, all paid for with the Apprenticeship Levy.
Multiverse’s outreach programmes attracted non-graduate candidates to apply to Citi’s apprenticeship roles, while the rigorous application process helped identify those with the highest potential.
The Multiverse approach to recruitment focuses on core competencies and assesses the candidate’s intent and drive to learn, regardless of whether they attended a high-performing school or not. Their Multiverse digital profile showcases whether they are an academic outperformer and if they experienced any barriers to learning.
The Multiverse team also invests time supporting candidates with polishing their interview skills, which are integral for successful outcomes.
Supporting established professionals on their Return to Work
Citi knows that hiring people from different backgrounds with diverse perspectives brings advantages to their teams.
With that in mind they launched a Return to Work Programme(opens new window), a supportive hiring programme designed to help those that have taken a break transition into a career within financial services.
Thanks to a partnership with Multiverse, Citi is able to offer world-class training in key skills for the future like data analytics.
Embedding these digital skills into Citi’s workforce is crucial to their long-term strategy. The Multiverse programme enables the bank to acquire digital skills that are in extremely high demand and short in supply as well as democratising access to the banking industry.
"Not only am I back at work, I'm also learning something new"
Srilakshmi joined the Return to Work Programme after taking a three year break from work after having her second child. She was previously working in Supply Chain Management, but moved to Citi for a Project Management role while enrolled on the Data Fellowship apprenticeship.
Sakshi Garg previously worked as a developer, but took a six-year career break to start a family. Now, she is in a data role enrolled on the 18-month Multiverse Data Fellowship.