Career Mobility and Inclusion at Multiverse
We have a culture built on fair systems, clear expectations, and inclusive collaboration to ensure every Multiverser has the opportunity to grow and succeed here.
The facts
63% of employers identify skills gaps as the major barrier to business transformation in the next five years (source(opens new window)) - closing these gaps is essential to unlocking AI’s potential.
AI can be an accelerant to inequality or a solution. Which direction it goes depends on access and upskilling. Creating opportunities for AI skills advancement is vital to power social mobility and economic growth (source(opens new window)).
Only 22% of people working in AI and data science are women (source(opens new window)), and women make up ~30% of AI professionals (source(opens new window)). If we fail to equip everyone with AI skills, we lock people out of economic opportunity and security.
At Multiverse
- Our mission is brought to life internally through our Career Mobility strategy. Career Mobility is how we ensure every Multiverser has clear pathways to develop the skills they need to excel and become their most AI-enabled self. It’s how we create a high-performance and inclusive environment that inspires everyone to do the best work of their careers and bring their full selves to work.
- For us, this is more than a business case; it’s a core belief. The only way to build a truly generational company that thrives in the age of AI is by investing in people. Career Mobility is our blueprint for doing just that - creating a company where equitable systems drive the exceptional performance needed to help our workforce win in the AI era.
See our culture come to life
Explore #MyMultiverse to see what our employees are getting up to.
Our focus areas
Our research shows that women, both within MV and against our external learners benchmark, report lower levels of AI self-confidence. It’s crucial that AI adoption and confidence happens for everyone at Multiverse, regardless of background or demographic. We do this by focusing on two core pillars:
Empowered Careers
Empowered People
Empowered Careers
We create equitable promotion and progression processes, powered by systems that fairly reflect an employee's contribution and potential. We do this by:
- Building a fair and transparent performance, reward, and recognition framework. This means assessing the skills and behaviours we need to win and being data-led in our decisions.
- Providing clear pathways for our people to develop future-critical skills. This includes not just technical capabilities, but also essential leadership and collaboration skills.
- Increasing access to our own world-class Multiverse apprenticeships and learning, ensuring our people are also benefitting from our mission.
Empowered People
We create a high-performance and high-support culture where the best talent in the world feel valued, psychologically safe, and empowered. We do this by:
- Ensuring our policies and processes meet the needs of all Multiversers, so everyone can perform at their best.
- Collaborating with our ERGs to build a stronger, more connected culture.
- Delivering an intentional workplace experience that drives the collaboration and innovation necessary to stay ahead - bringing Humans Together.
Areas to celebrate
Representation
- 49% of Multiversers identify as women, including 45% of our Director+ employees. 50% of our senior external hires were women in FY25 too.
- 26% of our workforce are from an under-represented ethnicity, which is in-line with the UK Tech industry. Our hiring data shows that this is representative of our candidate pool.
- And, 13% of our employees identify as LGBTQ+, 5% identify as disabled, and 15% identify as neurodivergent.
- We have seen significant increases in declaration following our Count Me In campaign, and will continue to improve our data.
See our employee data and analysis in our Career Mobility report.
Development and progression
- We’ve achieved consistent promotion rates amongst ethnicities and genders, and we’ve continued to increase pay transparency.
- Our M-Powering Managers and Leadership Skills Lab programmes have supported people managers with building an inclusive team culture.
- We’ve launched a range of AI training programmes - and achieved gender-balance on our AI Skills Accelerator programme, breaking norms around women and AI.
- Plus, our new AI onboarding programme means Multiversers are given 20-hours of AI training from day one - including parental leave returners.
Inclusion
- We have four Employee Resource Groups (ERGs) - Black@Multiverse, LGBTQ+@Multiverse, Disabilities@Multiverse, and Women@Multiverse.
- ERGs run regular events for Multiversers and support key strategic initiatives, ranging from improving our parental leave resources, to improving our reasonable adjustments process, and consulting on our refreshed voluntary employee census.
- Our Workplace team also drive an inclusive culture in the office, with biweekly company lunches (aligned to key moments in the Inclusion calendar where possible) and regular opportunities for Multiversers to connect. From Halloween costume contests and happy hours, to charity bake sales, and fun runs.
- They also regularly upgrade and improve our office space, introducing a new quiet working area for 2025 and increasing prayer spaces.