A single view of your residents
Discover how councils across the UK are building data-literate workforces to better serve their communities.

Building a single view of citizens has been a puzzle for councils for some time now.
You know it will help you cut costs and improve service delivery. And you know you have a lot of the pieces you need; councils are swimming (often drowning) in data.
But you also know how hard it is to find those pieces across your various disconnected systems. With spreadsheets, custom CRMs, call centre logs, and dozens more, it is difficult to put them together and make sense of the picture that emerges. This is a technology challenge, but it’s also a workforce data literacy one.
Download the Report
Our latest report explores how councils across the UK are developing data-literate workforces to tackle these challenges head-on. Drawing on real-world examples, survey findings, and apprenticeship success stories, it reveals how data-driven skills are transforming local government efficiency and citizen outcomes.



Inside the report, you’ll discover
- How councils are using apprenticeships to upskill staff and close data capability gaps.
- Practical case studies from councils already improving efficiency and service delivery.
- How you can fund this training at no additional cost through the Apprenticeship Levy.
- Plus exclusive data points that highlight where the biggest opportunities lie for your council.



