Back to work, back to school: How we’ve simplified your Multiverse experience
Empowering your learners as they grow and succeed
As teams across the UK return from summer breaks and lock into Q3 priorities, HR and L&D leaders face a familiar seasonal challenge: re-engaging employees, maintaining momentum on long-term development initiatives, and ensuring line managers are actively supporting their on-programme learners.
At Multiverse, we believe that world-class upskilling requires a world-class digital experience - and we've been busy building on your behalf. This back to school season, we're excited to share three key updates designed around three core goals: giving HR teams earlier visibility into learner progress, removing administrative friction from Off the Job (OTJ) time logging, and embedding line managers into the heart of the learning journey.
1. Improving engagement insights in the Learner Performance Dashboard
The Learner Performance Dashboard provides HR and Operational leaders with full visibility across all apprentices in the organisation. This season, it has received its most significant refresh to date.
Historically, the first six weeks of an apprenticeship represented a data blind spot. We've solved this with our Engagement Model (Days 1-42 on a programme) so you can see how your apprentice is getting on and if they need any support. From Day 3, badge tooltips display clear indicators (On track, Almost there, Off track).
Furthermore, we have replaced legacy support factors with data-backed Engagement Levels and rewritten coach guidance to provide managers with concrete, actionable steps so they can decide whether to offer additional support.
2. Making Off the Job logging smarter and faster
Keeping a record of learning shouldn’t feel like a burden for you or your learners. To save your team valuable hours, attendance at live workshops is now logged automatically, with simple, seamless editing for any adjustments. If they finish a self-paced learning unit, a draft entry is ready for them to input into and save. Early results already show a nearly 50% reduction in late submissions, freeing up time for meaningful learning rather than chasing admin.
3. Embedding Line Managers into the Progress Review with their Learner and Coach
Line manager engagement is the biggest predictor of learner success. Every progress review is now a structured, live three-way meeting between Coach, Learner, and Line Manager, supported by platform-native AI to provide Managers with a pre-brief highlighting mastered skills, and post-session action summaries. This ensures time and attention is focused on the learner's achievements and the specific actions needed to stay on track.
These updates are a direct response to the feedback we’ve received from partners like you. By streamlining these core processes, we’re removing administrative friction so you can focus on what matters most: driving measurable learner success.
Log in today to explore these enhancements and see the impact they can have on your team's development.
