Multiverse launches Mastry, a single platform to take companies from AI ambition to AI adoption

Earlier this week, we published new data showing that British workers lose 28 working days a year to inefficient work with data. 97% of the workers in our study want to improve their AI skills, while three in four UK adults have never had any AI training.

Knowing where the skills gaps are is one challenge. Closing them is another. Today, at our Workforce 2030 conference in London, we launched Mastry to bring everything together into one platform.

Why AI adoption stalls between investment and results

Buying the tools is the easy part. The difficult part is getting people to use them well in their day-to-day work. A plan on paper doesn’t change how someone works the next day, and neither does training that sits apart from the work. That leaves leaders assembling the answer themselves, from a consultancy, a training provider… and a lot of hope.

What Mastry does

Mastry is an adaptive learning platform that runs a company’s AI workforce change from start to finish. It finds where the skills gaps are, teaches people in the course of their actual jobs, and shows leaders the impact the learning has delivered.

• Diagnose: Each person has a short voice or chat conversation with our AI agent about their role and how they work, and leaders get a view of capability across the organisation, mapped to business goals.
• Guide: Mastry builds a learning plan for each person from what the business needs and what they can already do, using their own work projects as the material. Mae, our AI guide, works alongside people inside Claude, Microsoft Copilot and other workplace tools. She offers guidance on live tasks and records evidence of new skills as people apply them.
• Prove: leaders see progress across teams, so they can report what their AI investment is producing.

Learning that sits inside the work

Jay Richman, our Chief Product and Technology Officer, said: “If learning competes with work, work will always win. So we built Mastry to sit inside the work.”

Mastry can be used on its own or alongside Multiverse apprenticeships, which continue to be delivered with expert human coaches. Both will be run from the same platform.

Built on ten years of training people at work

Multiverse was founded ten years ago as an alternative to university. With Mastry, we are taking a modern approach to ground long held by management consultancies: a single partner for a company’s AI workforce change.

Euan Blair, our founder and CEO, said: "Companies have bought the AI tools, but what most still lack is a workforce that can use them to make a difference. Until now they've had to rely on external consultants, with results often not materialising. We focus on installing expertise across the workforce so they can drive the change themselves, and Mastry puts that provision in one place. It's built on our deep expertise training workers on the job and insights from hundreds of thousands of real workplace projects."

Frequently asked questions

When will Mastry be available?

Mastry is available now to eligible development partners through a waitlist, with full launch planned for early 2027.

How does Mastry work?

It finds where the skills gaps and organisational blockers are, teaches people in the course of their actual jobs, and shows leaders the impact that the learning has delivered in real time.

Mastry works works alongside people inside Claude, Microsoft Copilot and other workplace tools. Mae, Mastry’s AI guide, helps people with the task in front of them, so they build skills while doing real work, not in a separate course.

Does Mastry replace human coaches?

No. Mastry runs alongside Multiverse apprenticeships, which are still delivered with expert human coaches. Coaches bring accountability, pastoral care, group coaching and more, and Mae, Mastry’s AI guide, helps with the work in the moment.

When will Mastry be available?

Mastry is available now to eligible development partners through a waitlist, with full launch planned for early 2027.