Multiverse partners with Paragon to equip employees with AI and data skills, unlocking business growth

Multiverse has launched a new AI and data training programme with Paragon, one of the UK’s biggest business service companies, designed to improve efficiency and strengthen growth opportunities across the business. 

The programme will train employees across 15 different departments in data and AI capabilities, embedding practical skills directly into daily workflows to streamline manual processes and increase productivity. By improving internal processes, Paragon's teams will be better equipped to enhance the services they deliver for clients.

The Academy also deepens the partnership between Multiverse and Paragon by creating new opportunities to enhance training capabilities, with Paragon's clients and their evolving needs at the centre.

David Phillips, COO at Paragon’s Outsourced Services division, said: “We’re now operating in an environment where efficiency and the ability to make faster, better-informed decisions have never been more important. At Paragon, we know that embracing technology, and giving our people the skills to use it, is crucial to meet this need. Our partnership with Multiverse is critical to this mission, helping us to enact our own digital growth strategy and unlock innovation that can improve the customer journeys for our clients across multiple industries.”

The programme is structured to support learners with varying digital skill levels, from technical beginners to established practitioners. By embedding training directly into daily workflows, newly acquired skills are applied immediately to real operational challenges, accelerating Paragon's digital transformation from the inside out. The result is a workforce where everyone, at every level of the business, is empowered to contribute directly to the company's innovation-led transformation strategy and long-term growth ambitions.

Jay Richman, Chief Product and Technology Officer at Multiverse, said: “Paragon sits at the centre of complex, high-volume business services, and the opportunity to apply AI and data skills to those workflows is enormous. That’s what we’re doing together: giving their people practical capabilities applied to real operational challenges, so they can streamline how work gets done, make faster decisions, and deliver stronger outcomes for their clients."