Europe has hit an inflection point. AI infrastructure spend has run into the billions, but economic growth hasn't followed.
High interest rates, tight fiscal policy and a stubborn productivity problem is the backdrop every business leader is working against right now.
And that’s why the AI mandate has shifted. Experimentation is over. Outcomes are everything.
Every year, we produce an Impact Report - like an annual report, but without the finance charts. It describes, through data, the outcomes we’ve driven for our learners and for our customers, through developing their capabilities in tech, data and AI.
And this year's Impact Report focuses on the metric that matters most in the age of AI: productivity.
Skills are the engine of productivity
We believe skills drive economic output, and our data backs this belief. Every pound and every hour invested in workforce capability feeds a flywheel: pay rises and job security for people, efficiency and revenue for employers, and higher, more sustainable growth for the country. Break the cycle at any point and everyone loses out.
But there’s challenging context to this too. Employer investment in training has fallen by nearly £10 billion in real terms over the past decade. And more than a quarter of employer vacancies today are skills related.
We want to change that.
Our impact in numbers
Across 40,000+ learners and 1,600+ employer partners, we've tracked £2bn+ in confirmed ROI.
Last year alone, Multiverse learners generated £340m in projected revenue and £557m in projected cost savings for their employers, as well as saving two working months per learner through efficiency gains.
That's £181,970 in projected financial return per learner.
Meanwhile 77% said their programme made them more productive, and 57% secured a promotion, pay rise or increased responsibility - pushing them up the career ladder.
Data, not dreams.
Real people, real outcomes
Behind every stat is someone who used new skills to move their career forward. Take Cali who went from experiencing homelessness at 21 to having a Data Analyst role created for her by her employer today. She built a chat app for an internal function now used by more than 2,000 people across her organisation - and her employer took notice.
Or Olly, an AI learner at brickmaker Michelmersh. Through Multiverse's AI programme, he moved from learner to leader, helping his team use Microsoft Fabric to cut gas consumption and energy costs. "I can analyse what's happening on the factory floor and connect it to the wider business strategy," he says. "That shift in perspective is what got me promoted."
Built for employers who want proof, not promises
More than half of CEOs say AI isn't delivering. But we think the question was never whether AI works. It was whether the workforce was equipped in how to use it.
One in three FTSE 100 organisations, 70% of Russell Group universities and 100+ NHS Trusts have worked with us to make that change. And every learner is backed by our 240+ coaches and instructors, as well as our AI coach, Atlas, which has fielded 2.25m chats from 25,000+ users to date.
Skills are a cause of economic growth, not a by-product. This report shows what happens when organisations, and the people inside them, treat capability building like the investment it is.
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