The leading London taxi, private hire and courier company invests in digital upskilling ahead of National Apprenticeship Week.
Addison Lee is signalling a clear commitment to its team’s long-term development, and a bold shift in its 50-year legacy. The capital’s premier ground transportation and courier provider is moving beyond its roots as a traditional fleet operator to become a data-driven logistics powerhouse, by launching a new training scheme in partnership with upskilling platform Multiverse.
This initiative is the cornerstone of a new strategic direction designed to solve for growth in an increasingly complex urban landscape. By empowering AI and data literacy across its organisation, Addison Lee is evolving its business model to meet the surging demands of a modern, fast-paced London.
Addison Lee is enrolling 20 team members into Multiverse programmes, where they will learn how to use AI and predictive modelling to:
- Anticipate market demand: Moving from reactive scheduling to proactive deployment.
- Optimise urban logistics: Reducing dead mileage and ensuring the most efficient routing for every courier and passenger journey.
- Scale operations: Using data-led insights to identify and capture new market opportunities across the UK.
Programmes include Level 3 Data & Insights for Business Decisions and the Level 4 Data Fellowship, which empower learners with the skills to navigate programming, modelling and analysing data, so they can harness insights that have a measurable impact on the business.
The training scheme will also include the Level 4 AI for Business Value and the Level 6 AI & Machine Learning Fellowship, courses which will help teams to identify ethical AI opportunities and drive adoption of these opportunities across the business.
By applying these learnings, Addison Lee will be able to optimise daily operations, from rota scheduling to demand forecasting, reducing wasted time on the road and turning data insights into tangible business gains.
Patrick Gallagher at Addison Lee said: “As we mark National Apprenticeship Week at Addison Lee, we’re taking a fresh approach to how we grow our business and prioritise the development of our teams. By integrating data and AI we can more easily predict when and where customers need us and continue to deliver a reliable service across London. On top of that, we will be able to support our drivers more effectively and have the resources and knowledge to drive internal efficiencies across our business.”
Gary Eimerman, Chief Learning Officer at Multiverse said: “Addison Lee is a household name, but their vision for the future is what makes this partnership so compelling. They are recognising that the clearest path to growth lies in the potential of their people. By mastering AI and data, their team is proactively shaping the next era of London logistics and ensuring the business remains a leader in a rapidly evolving market.”
Multiverse is the upskilling platform for AI and tech adoption, which delivers personalised, on-the-job learning. Multiverse has trained more than 20,000 apprentices in AI, data and digital skills since 2016.
Over 1,500 companies work with Multiverse to deliver a new kind of learning that’s transforming the workforce at scale. Programmes are targeted at people of any age or career stage.
